News & Updates

Friday, October 2, 2015

Lacks Enterprises Controls Rising Health Care Costs with Innovative Employer-Sponsored Clinics

After seeing a significant increase in net cost per employee over the course of two years, Lacks set out to find an innovative solution to stabilizing healthcare costs. In January 2014 the company opened two primary care clinics in close proximity to the majority of its workforce. This innovative model has allowed Lacks to fully fund their Employee Health Savings Accounts, keep their employee payroll contributions to healthcare premiums flat in 2015 (following a 35% reduction in payroll contributions in 2014) and cover the cost of operating clinics.

"In addition to successfully cutting healthcare costs, we were able to remove the complexity of the traditional healthcare system, eliminate long wait times and ensure the patient is given sufficient time and attention with the physician to address their health concerns holistically," said Jim Green, executive director of human resources for Lacks Enterprises.

Lacks contracts with CareATC - a healthcare company and manager of employer-sponsored clinics headquartered in Oklahoma - to manage day-to-day operations and create separation between them and their employees' healthcare. CareATC works with Priority Health, the local network provider, and TPA to facilitate care-outreach, specialty services and claims administration.

"Collectively, we are pioneering new methods of using data analytics and technology to improve health and prevent disease, and are continually learning new ways to work together for the benefit of Lacks employees and their dependents," said Simon Abbott, vice president, business development at CareATC.

In the first year, Lacks Primary Care Clinics:

  • Provided primary care from board licensed physicians, lab and pharmaceutical services to Lacks' employees and dependents
  • Scheduled 7,741 appointments
  • Saw 52% of insured employees use the facilities at least once
  • Engaged 1,522 patients in preventative personal health assessments, 41% returned to discuss results with a physician
  • Diagnosed 2,607 chronic conditions among 680 patients
  • Achieved a wait time of less than 10 minutes for 83% of patients

The clinics are open for appointments only from 8 a.m. to 5 p.m. Monday through Friday with extended hours on Wednesday and availability on Saturday. The clinics are available to the 5,161 lives insured by Lacks including employees and their dependents.

Click here to learn more at and Grand Rapids Business Journal.

Monday, September 21, 2015

Lacks Enterprises Hosts 2nd Annual Employee Day at Downtown Market

On Sunday, September 20, Lacks Enterprises once again awarded 300 employees with a $100 gift certificate to the Downtown Market, for a limited-time shopping spree with their families.

This year, more than 850 workers entered the drawing. Only employees who did not participate in last year’s event were eligible to receive the $100 gift certificates this year, and the list was narrowed down from there based on seniority.

Lacks plans to continue investing in the Downtown Market and its tenants over the course of four years. Their commitment started last year, with over $30,000 in gift certificates given to employees during the first annual “Lacks Employee Day” at the Market.

“Lacks Enterprises, Inc. is committed to the success of West Michigan’s local food ecosystem, the Downtown Market and its tenants, and we are very excited to share Lacks Employee Day for a second year in a row,” said Jim Green, executive director of human resources at Lacks Enterprises. “For those of us familiar with the Market, it's a fun day eating our way around. For the newcomers, it’s a great way to experience this great, unique venue where they can purchase high-quality, local products, while supporting local entrepreneurs.”

Lacks not only brought back the idea for a second year, but invited other companies in the community to join in by rewarding their employees on the same day. Cascade Engineering signed on and awarded 50 employees with $50 gift certificates to the Market.

“We definitely want to encourage the community (starting with our own employees) to experience the uniqueness of a venue like this with so many fresh food options, at the same time helping to support the businesses that are housed at the Downtown Market,” said Sharon Darby, Cascade Engineering’s senior manager of environmental, safety & sustainability. “It was a natural decision for us to participate in this since it reinforces our Triple Bottom Line of People, Planet, and Profit, and promotes a healthy lifestyle.”

“Our food economy grows when we all work together to support local business. The Market staff, artisans, entrepreneurs and small business owners are thankful to have continued support of Lacks Enterprises," said Mimi Fritz, president and CEO of the Downtown Market. “The fact that they are spreading the goodwill even further by inviting other community businesses to take part in this day is the sign of a positive trend emerging in our region.”

Friday, March 20, 2015

Exciting Stats for 2014 from Lacks Wellness Program:
Choose Well, Live Well!

Lacks Enterprises prides itself on its strong family based culture. One of the ways we care for our family is our "Choose Well, Live Well" program – a voluntary, point-based program that encourages you to make healthy choices. Those who participate in the program enjoy an increased corporate contribution to their Health Savings Account.

The program focuses on the individual as a whole and offers opportunities to earn points based on their unique needs. Only two of the six points required to attain "committed status" are company directed: biometric screening and a health risk assessment [HRA] for the employee and a covered spouse (where applicable). Participants create the rest of the program based on their specific interests and desires by attending informative "Healthy U" events, participating in a variety of corporate or plant challenges, completing annual preventative care appointments, and/or being involved in community activities. Lacks offers many ways to earn points: such as discounted membership at various local fitness facilities; participation in community events like the annual Bridge Run and Yule Run, I’ll Walk 5K; and a picnic style Wellness fair. Still more opportunities to earn points come through community involvement with organizations like Toys for Tots, Habitat for Humanity, Kids Food Basket, United Way, and more. And employees can earn points by participating in a variety of sports tournaments — bowling, soccer, flag football and basketball.

As a result of our supportive and proactive environment to help employees achieve their wellness goals, Lacks experienced exciting success in 2013 that has positioned us as a leader in our industry when it comes to wellness:
  • 60% of Lacks employees are committed to our wellness program
    (industry average 11-25%)
  • 85% of Lacks employees participate in company sponsored wellness activities (industry average 54%)
  • 50% of Lacks employees completed a HRA — Only 16% of employers have a HRA completion rate of 40-60%
  • 2,300 people attended Lacks' 2014 Wellness Fair, of which 1,800 were employees
In 2014 Lacks' wellness program received the Best and Brightest in Wellness award and for the second consecutive year was recognized as a Fit Friendly Worksite by the American Heart Association.  We're excited to see the impact Lacks' Choose Well, Live Well program has in the lives of our employees and their families in coming years as more people get involved in making better and healthier choices. Already, 2015 is off to a good start with an estimated 1,000 people walking at National Walking Day on April 1st!

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